Discovering Gartner Magic Quadrant For Self-service Business Intelligence: Essential Understandings
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Ivanti Named Leader In The 2021 Gartner® Magic Quadrant™ For It Service Management Tools For Second Consecutive Year
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Other uncategorized cookies are those that are being analyzed and have not yet been classified into a category. The 2022 Gartner® Magic Quadrant™ for ITSM Platforms report has been released, and we are delighted to have been recognized as a Challenger this year. For the third year in a row, we have been ranked in Gartner’s annual research.
Let’s break down the factors that we believe contributed to this recognition, and reveal why our ServiceDesk Plus platform may be the right fit for driving business value from your ITSM practices.
We believe the recognition validates an optimal value proposition while helping companies move away from bloated and bloated ITSM solutions while maintaining the core capabilities that help build and manage resilient, digital-ready workflows.
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It offers a wide portfolio of products from unified Endpoint management and IT service management to AD management, IT operations management and more. These additional solutions are natively integrated into the ServiceDesk Plus platform, ensuring that IT teams can streamline IT management workflows.
Also offers line-of-business and low-code integrations that further strengthen the capabilities of its ITSM platform into the Zoho suite of business collaboration and productivity applications.
These factors led to high adoption of the ServiceDesk Plus platform in 2021, resulting in recognition as a Challenger in this Magic Quadrant report.
According to Gartner: “A Gartner Magic Quadrant is the culmination of research in a specific market, giving you a broad view of the relative positions of competitors in the market. By applying a graphical treatment and a uniform set of evaluation criteria, a Magic. Quadrant measures how well technology providers meet the visions expressed by helps you see what they have and how well they’re performing against Gartner’s market view.
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The Magic Quadrant of ITSM Platforms is an essential resource for IT stakeholders and decision makers to evaluate an ITSM platform for their infrastructure and operations (I&O) organizations.
The Magic Quadrant provides I&O leaders and ITSM professionals with a rich view of the market and an overview to distinguish trends among various ITSM platform vendors. It includes a summary of the Strengths and Noteworthy analysts of recognized ITSM platform vendors.
Armed with these insights, IT leaders and CIOs can better evaluate potential ITSM platforms and identify the right fit for their organizations.
We believe the recognition reaffirms our position as a value-optimized alternative to perceived ITSM industry leaders. Medium and large companies have increasingly adopted ITSM solutions over the past year. As a result, we have been recognized as a Challenger in the Gartner report.
Is “good Enough” Enough For Gartner?
While the Magic Quadrant presents a distilled perspective of the ITSM market and covers the strengths and weaknesses of different vendors, we believe that I&O leaders need a thorough assessment of a vendor’s ITSM offering to make an informed choice.
To that end, Gartner’s Magic Quadrant study, 2022 Gartner Critical Capabilities for ITSM Platforms, can help I&O leaders understand the capabilities of individual ITSM offerings in the context of different use cases.
Gartner, Magic Quadrant for IT Service Management Tools, October 31, 2022, Rich Doheny, Chris Matchett, Siddharth Shankar Shetty, .
Gartner, Critical Capabilities for IT Service Management Platforms, Chris Matchett, Siddharth Shetty, Rich Doheny, November 1, 2022.
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Siddharth G is a product marketer. He specializes in driving marketing campaigns and customer education programs for ServiceDesk Plus’ flagship ITSM platform. Over the past three years, Siddharth has hosted several masterclasses and thought leadership webinars to address the specific ITSM challenges organizations face and best practices to overcome them. He has also written educational guides on IT Ticketing systems and IT service cataloging.The Gartner Magic Quadrant 2020 forecast for Analytics and Business Intelligence Platforms has been released, and we are thrilled and delighted to have Yellowfin recognized as a “Watcher”. in this year’s report. This is the seventh year in a row in the quadrant and like last year, we believe we have made the most significant jump of any retailer.
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“a salesperson understands how market forces can be leveraged to create value for customers and opportunities for themselves”
“the ability of a salesperson to translate his vision into a market reality that customers will perceive as different and be willing to buy”
There are many strategic factors involved in such placements, but we believe it comes down to three things: an innovative product approach, building an automation-driven analytics suite, and providing the best customer experience.
We have the most comprehensive platform capabilities in the market for both Mode 1 reporting and Mode 2 visual exploration, including enhanced analytics. Our approach to solving real data challenges for our clients is unique. After all, it’s a question that obsesses over the team at Yellowfin
Gartner’s Magic Quadrant For Business Intelligence And Analytics Platforms 2015
It was clear from the start that augmented analytics would transform the way users create, consume and share information. At the beginning of our introduction to augmented analytics we introduced Assisted Insights; helping business users and data analysts discover Hidden Insights by asking a question about any data set via Dashboard or self-service analysis respectively. Automating these views requires capabilities to help users understand what they’re seeing, so we’ve built our own natural language generation engine; producing written interpretations to help users understand what the algorithms are telling us.
We pushed Automation even further with Signals and Stories. Signals automatically find and surface the most important data changes as they occur, using AI-powered pattern detection and relevance scoring. This ensures that we cut through the “noise” and deliver alerts that are relevant, personalized and correlated. By immediately knowing what happened and why, users can augment these insights by offering them
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